TrophyView Support
Need help with TrophyView? Contact us about sign-in, ranch access, photos, subscriptions, or another app issue.
You can also email [email protected] directly. The button opens your email app; send the email there to submit your request.
What to include
- The email address used for your TrophyView account.
- A description of the issue and the steps that led to it.
- Your device, operating system, and app version, if known.
- The exact error message or a screenshot, with unrelated personal information removed.
Do not send passwords, verification codes, or payment card information.
Help from inside the app
Open Account Settings → Help & Support. Describe the issue and use Submit to open your email app with app and device details. Send the email to complete the request.
Subscriptions
Manage or cancel your subscription through the Apple App Store or Google Play account used to purchase it. Deleting your TrophyView account does not cancel your store subscription.
Subscriptions cannot be transferred between ranches. Cancel the current ranch subscription through the store, then subscribe separately for the other ranch.
Account deletion
Visit our account deletion page for in-app instructions or to request deletion without installing or signing into TrophyView.
Report a content concern
Email support with the ranch name, buck name, and a description of your concern. Include only the information needed for TrophyView to review it.